Frequently Asked Questions
This is a short list of our most frequently asked questions. for more information about Shenzhen ONN Semi-conductor Lighting Co., LTD, or if you need support, please visit our support center. we’re looking forward to get an interesting business dialogue with you.
What the delivery time?
5-10 days after confirmed all detail.
What’s the MOQ?
Normally, it is 12 pcs in a carton, the MOQ will be 1 carton. If any special request, welcome to contact us!
Are a trading company or factory?
We are a factory, a manufacturer in Shenzhen.
What certificate you have?
We are ISO9001 Company, and our products are passed test of CE, FCC, and UL. So we have ISO9001, TUV-CE, FCC, UL certificate.
Does your company have distributor in xxx?
We have distributor in Korea, Denmark, Italy, Hungary, and the United Kingdom. International express (DHL, FedEx, UPS, TNT) is very convenient, if you’re not in these country, welcome to contact us!
What if to happen quality problem?
Our warranty is 18 month; if anyquality problem of light (natural, not human) in that time, it is free to send parts to repair.
What exhibition you will go?
Hannover Messe , IMTS (US Chicago), SIMM (Shenzhen), CCMT (Shanghai), CIMES (Beijing)
What kinds of payment method you company have?
TT, PayPal, WeChat, Alipay
CONTACT US
Tel: +86 13543317661
Fax: +86-0755-29566420
E-mail: onn016@onnled.net
Skype: onnled
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